Terms of Service

Please read these terms carefully before using our services

1. Introduction

These Terms of Service govern your use of Netmetrics. By accessing our services, you agree to comply with these Terms. If you do not agree, please stop using our services immediately.

2. Acceptable Use

  • You must not use our services for unlawful, abusive, or fraudulent activity.
  • No hacking, reverse engineering, or disruption of the service.
  • No excessive automated requests, scraping, or spam.

3. Subscriptions & Payments

All subscriptions are billed through third-party providers (e.g., Stripe) on a recurring basis. By subscribing, you authorise recurring billing. Prices may change with notice. Refunds are not guaranteed except where required by law.

4. Data & Privacy

Your data is handled according to our Privacy Policy, in compliance with UK GDPR and applicable data protection laws.

5. Service Availability

We strive for high availability but do not guarantee uninterrupted access. Maintenance, updates, or unforeseen issues may cause temporary downtime.

6. Disclaimer & Limitation of Liability

Services are provided "as is" without warranties of any kind. To the maximum extent permitted by law, Netmetrics is not liable for indirect or consequential damages. Our total liability is limited to the amount you paid us in the 12 months prior to the claim.

7. Force Majeure

We are not responsible for failures or delays caused by events beyond our reasonable control, including natural disasters, government actions, network outages, or other force majeure events.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be resolved exclusively in the courts of England and Wales.

9. Class Action Waiver

You agree to bring claims against Netmetrics only in your individual capacity, and not as part of any class or representative action.

10. Changes

We may update these Terms from time to time. Updates take effect immediately upon posting. Continued use of the service constitutes acceptance of the revised Terms.

11. Contact

If you have any questions, contact us at support@netmetrics.app.